“It’s a conscious choice. What we offer is great customer service, and a lot of our booksellers are very knowledgeable about books. So, we love to talk to the customers when they come in, we make them feel welcomes. We support our community whenever and however we can, so there’s a lot of benefits to a small, locally owned business.” - Harvey’s Tales co-owner Roxanne Osborne talking about customers choosing to shop at a local store rather than Amazon.